top nav
FAQ's
What is singlesmontreal?
  Singlesmontreal is an online community where singles can go to meet and chat with each other in a safe environment.
How is singlesmontreal different from other sites?
  Singlesmontreal is different from other online dating sites because we cater to montrealers and only montrealers,so you never have to worry about traveling around the world to meet that special someone.
Is my personal data secured?
 

Yes. Singlesmontreal will never sell nor disclose your personal data in any way or form.

read our Privacy Policy to learn more.

How do I register?
  To register and take advantage of the singlesmontreal community all you need to do is go to www.singlesmontreal.com and click the register now button. Registration is always free of charge.
How do I search for members?
  When you register to become a free member you will have the option to search other members as soon as you login to your account.
How can I send emails to other members?
  In order to send and receive emails from other members you must signup to become a paying member. Singlesmontreal offers the lowest online dating packages. To become a paying member you must go to the join now link on your homepage.
Do I have to pay to view profiles?
  No. It is absolutely free to search and view other members profiles.
Why was my picture not approved?
  Singlesmontreal is a safe and friendly online environment. If your picture contained any illegal, explicit content or x-rated material then singlesmontreal has no choice but to disapprove your picture. Please upload a picture that is friendly and clean.
How do I edit my personal profile?
  You can edit your profile from your home page once you login. Just click on view/edit profile on your left hand side.
Can I search for profiles located in my area?
  Yes. You can search for profiles located in all of Montréal and surrounding districts or any one of the districts alone.
Is my singlesmontreal email account the same as my personal email account?
  No. your singlesmontreal e-mail account is an internal email address that can only be reached by other members from singlesmontreal.
What’s the difference between online dating and meeting people live?
  Online dating is a safe and fun environment to meet people. You can talk and get to know people before ever having to meet them. When you meet people in bars or clubs you don’t really have the time to get to know the person first.
How do I upload my pictures?
  Login to your account and you will be directed to your home page. Just click on the button upload pictures and follow the instructions.
How do I set my default photo?
  The first photo you upload will automatically be your default photo. To change your default photo you must login to your account and the click on upload pictures in your user menu on the side.
How do I upload a video?
  Login to your account and you will be directed to your home page. Just click on the button upload video and follow the instructions.
Why doesn't my instant chat work when i am starting or receiving the chat?
 
If you are using the latest version of internet explorer then you must either disable popups or allow SinglesMontreal to use popups. This can be done from the menu bar in internet explorer, follow these steps. If you are using any other popup blockers then you must follow their instructions to allow a site.

Step 1 (disable popups)- goto the tools button then click on popup blocker, now click on turn off pop-up blocker.
or
Step 2 (allow singlesmontreal)- goto the tools button then click on popup blocker, now click on pop-up blocker settings, in the box Address of web site to allow, enter www.singlesmontreal.com and click add, now click close and thats it.
What does it mean to send a tease?
  A tease is a method to flirt with someone online. It is a harmless way to say something funny or romantic to other members online. Don’t forget that sending and receiving teases are always free.
What is your rating system about?
  When you first register at singlesmontreal.com you have to take a few minutes to create your profile. There is a check box in one of the steps to allow yourself to be rated. The rating system is a means for members to express what they think about your picture or profile in a form of a number from 1 to 10 (1 being lowest and 10 being highest). Members then can search according to this criteria.
Do I have to be rated if I do not want to?
  No. like mentioned above you can choose to be rated or not in the edit profile menu.
Why should I use your chat room?
  The chat room is a live community where you can chat with other members who are online. You can create a private room or join a public room and chat to everyone at once.
How much does it cost to subscribe to the full services of singlesmontreal?
  Singlesmontreal has 4 membership plans to choose from. You can view these plans when you click the join now page.
Can I subscribe even though I do not have a credit card?
 

Yes. You can pay by check or money order. Include 15.025% tax for all sales. If you wish to pay via check or money order please make payable to SinglesMontreal and mail to :

SinglesMontreal
3551 boul. St. Charles suite 185
Kirkland, Quebec
H9H 3C4

Please include your username and email address.

What are the details of your refund policy?
  Users are entitled to a refund on their paid membership to Singlesmontreal, only if a refund claim is made within 7 days (up to and including), from the date the payment transaction was made online. In these cases, a refund will only be given if the email messaging service or the instant chat service on the site has not been used, i.e. no messages have been sent or read. If the messaging service has been used within these 7 days, no refund will be given. A $5.00 administration fee is charged for any refund transaction given.
Can I contact someone for help?

Yes. If you need help with signing up or if there is a problem with your account then you can contact us at one of the following addresses:

support@singlesmontreal.com
info@singlesmontreal.com
billing@singlesmontreal.com

 

Comments or suggestions.
  If you have any comments or suggestions on improving the singlesmontreal community the please email your suggestions to:
suggestion@singlesmontreal.com
How old do I have to be to register with singlesmontreal.com?
  You must be at least 18 years of age to be a part of the singlesmontreal community.
A note about the firefighters.
  All verified firefighters will have the firefighter helmet on their profile. Any profile that does not have a helmet has not been verified by us as a true firefighter.

Singlesmontreal will not be responsible for any misleading profiles.
How do I remove my profile from the site ?
  To remove your profile press here.
I have removed my profile, how do i reactivate it?
  To reactivate your profile, please click here.

 

About Us || Safety Report || Help / FAQ's || Affiliates || Agreement || Privacy Policy

© Copyright 2005 SinglesMontreal All Rights Reserved.